By Phone
Customer Service: (Mon–Fri 8a–6p PST)
Local 425.771.5299
Toll-Free in the U.S. 800.683.0973
Spanish Speaking
Amy Albornoz, Canyon Park 425.415.6139
Claudia Najarro, Redmond 425.957.9061
Marcelo Pomato, Redmond 425.957.9061
Marianella Thomas, Marysville 360.658.9520
Stephanie Martinez-Crane, Lynnwood 425.774.5536
Robert Ayala 800.683.0973
Other languages spoken
- Portuguese:
- Marcelo Pomato, Redmond 425.957.9061
- Italian:
- Claudia Najarro, Redmond 425.957.9061
- Vietnamese:
- Yen Vu, Edmonds 425.774.5144
- Russian:
- Elza Korenovskiy, Everett 425.353.3857
- Tagalog:
- Ted Quiray 800.683.0973
- Ilocano:
- Ted Quiray 800.683.0973
ATM/Debit Cards
Lost or stolen Visa ATM or Debit Card 800.472.3272
ENFACT – Report Fraud Cases 800.262.2024
Credit Cards
Lost or stolen Visa (Elan) Credit Card 800.558.3424
Lost or stolen Visa EquityLine Credit Card 800.325.3678
Visa Customer Service (Elan Credit Cards) 800.558.3424
Visa Customer Service (EquityLine Cards) 800.299.9842
Home Mortgages
Apply by Phone, Rate information 888.244.0636
Mortgage Services (account inquiries, pay by phone, etc.) 800.683.0973
Check Services
Harland Customer Service 800.427.5263
Harland Business Support 877.275.4427
Credit Bureaus
Equifax 800.525.6285
Experian 888.397.3742
TransUnion 800.680.7289
By Email
Customer? Sign on to Online Banking to send us email via secure messaging.
Not a customer yet? Email us with general questions.
By Mail
1st Security Bank of Washington
PO Box 97000
Lynnwood, WA 98046-9700